Shipping Policy – Rising Sun Trading LLC

1. Shipping Methods and Delivery Time

At Rising Sun Trading LLC, we strive to deliver your orders in a timely and efficient manner. We offer a range of shipping methods to accommodate your needs:

  • Standard Shipping: Our standard shipping option ensures reliable delivery within 5 to 7 business days after order processing.
  • Expedited Shipping: For customers who need their products sooner, we provide expedited shipping, with delivery within 2 to 3 business days after order processing.

Please note that delivery times may vary depending on your location, product availability, and any unforeseen circumstances that could impact shipping carriers. Once your order has been placed and processed, we will provide you with a tracking number to keep you informed about the status of your shipment.

2. Order Processing Time

We understand the excitement of receiving your purchases promptly. Our dedicated team works diligently to process and fulfill your orders as swiftly as possible. Generally, order processing takes 1 to 2 business days, during which we carefully prepare your items for shipment.

3. Shipping Costs

Shipping costs are calculated based on various factors, including the total weight of your order, the shipping method selected, and your delivery address. During the checkout process, you will be provided with a clear breakdown of the shipping costs before finalizing your purchase.

4. Free Shipping

At times, we may offer free shipping promotions for specific products or order values. Keep an eye on our website and promotional emails for such offers, as they provide a great opportunity to save on shipping fees.

5. Shipping Restrictions

While we strive to serve customers across the USA, certain locations may have specific shipping restrictions. If your delivery address falls under any of these restricted areas, we will promptly notify you, and we may be unable to fulfill your order. In such cases, we apologize for any inconvenience caused and appreciate your understanding.

6. Order Tracking

We want you to stay informed about your order’s progress. Once your order has been shipped, we will send you a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

7. International Shipping

At this time, Rising Sun Trading LLC only ships within the United States. We do not offer international shipping options, but we are constantly evaluating possibilities for expansion to serve customers around the world in the future.

8. Lost or Damaged Shipments

While we take every precaution to ensure the safe delivery of your orders, there might be rare instances when shipments get lost or damaged during transit. If you encounter any issues with your delivery, please reach out to our customer support team immediately. We will work diligently to resolve the situation and ensure your satisfaction.

Should you have any further questions or concerns about our shipping policy, feel free to contact our customer support team at info@risingsuntradingllc.com. We are here to assist you and provide a smooth and pleasant shopping experience with Rising Sun Trading LLC.